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Terms of Use for the INKSLIB website

INKSLIB User Agreement

Chapter 1. General Provisions

Article 1. Purpose

This Agreement is to define the terms and conditions regarding the use of information services that the National Library of Korea (hereinafter “the NLK”) provides through the International Network for Korean Studies Librarians (hereinafter “INKSLIB” or “the website”). It also defines the rights, obligations, and responsibilities of the INKSLIB and its registered users as well as other related issues.

Article 2. Definitions of terms

  • ① The definitions of the terms used in this Agreement are as the following.
    • 1. “The INKSLIB operator” refers to the National Library of Korea.
    • 2."Registered users" refer to individuals who agree to this Agreement and supply to us their personally identifiable information to register with the website to use the data and services provided on the website.
    • 3."Registration" refers to the act of completing and submitting the user registration form that is available on the website.
    • 4. "Approval" refers to receiving email confirmation from the INKSLIB that your request for user registration has been approved.
    • 5. "Deferment" refers to receiving email notification from the INKSLIB that the approval on your request for user registration has been deferred due to obscurity in your submitted information.
    • 6. "Non-approval" refers to receiving email notification from the INKSLIB that your request for user registration has been declined due to your failure to meet stated requirements for user registration.
    • 7."ID" refers to a string of characters made from a combination of English alphabets and numerical figures (6-12 characters long) that you choose and the INKSLIB approves to identify you from other registered users on our website.
    • 8. "Password" refers to a string of characters made from a combination of English alphabets and numerical figures (4-12 characters long) that you choose for user authentication.
    • 9. “Withdrawal” refers to the act of terminating this Agreement and discontinuing the use of our service.
  • ② Those terms that are not defined in Section ① but used in this Agreement shall follow other applicable law and general practices.

Article 3. Effect and revision of the Agreement

  • ① This Agreement may be subject to change to the extent permitted by applicable law if there are reasonable causes such as addition of new services for registered users. The revised Agreement will take effect upon notification on the website in accordance with a due procedure.
  • ② You are responsible to visit the website and check any revisions to the Agreement on a regular basis. The INKSLIB shall not be liable to you for any loss or damage arising from your failure to check any changes to the Agreement notified through this website.
  • ③ Users who do not agree with any revised Agreement may withdraw from user registration.

Article 4. Other

Those that are not included in this Agreement shall be subject to the Framework Act on Telecommunications, Telecommunication Business Act, Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc., and other relevant laws.

Chapter 2. Establishment and termination of the Agreement

Article 5. Establishment of the User Agreement>

  • ① User registration is completed upon receipt of an approval email from the INKSLIB for your application.
  • ② Your express agreement to the User Agreement will be confirmed by clicking “I Agree” displayed on the user registration page on the website.

Article 6. Subscription to and withdrawal from user registration

  • ① User registration will be completed when the INKSLIB approves the user registration form that you completed and submitted.
  • ② You are allowed to use our service only when you submit your personal information. Anyone who impersonate any person or entity or submit false information to register with our website will be denied from any rights in regard to our service and may be subject to legal consequences.
  • ③ The status of registered user may be withdrawn in following cases.
    • 1. Providing false information to register with the website or to update personal information
    • 2. Dual registration by a single user using two different email addresses
    • 3. Using the email address, ID or password of another person
    • 4. Unauthorized change or deletion of the content on the INKSLIB website
    • 5. Purposefully interrupting or harming the NLK’s services, such as hacking the NLK server
    • 6. Infringing the intellectual property rights, including copyrights, of the NLK, the INKSLIB and/or other third parties
    • 7. Defaming or interrupting the business of the NLK, the INKSLIB and/or other third parties
    • 8. Publishing indecent/violent posts, videos, sounds, and/or other inappropriate content on the INKSLIB site
    • 9. Planning and/or using our service for the purpose of harming the interest of the state and/or society
    • 10. Disseminating false information using the INKSLIB website
    • 11. Being involved in criminal activities
    • 12. Infringing the User Agreement and/or related laws
  • ④ Registered users who want to terminate the User Agreement should withdraw from user registration.
  • ⑤ The posts and/or information provided by registered users will be preserved or destroyed after being retained for a certain period in accordance with NLK policies. Those reposted by others or those registered for the purpose of sharing or notification on online bulletin boards, communities, and/or cafes will not be deleted. In that case, the concerned user should delete those posts before withdrawing from user registration.

Article 7. ID assignment and change

  • ① The INKSLIB assigns IDs to its users in accordance with its terms and conditions.
  • ② In principle, your ID cannot be changed. If you want to change the ID, you need to withdraw from user registration and join it again with a newly chosen ID.
  • ③ The ID that is withdrawn will be permanently banned.
  • ④ As to an incorrect or unreasonable ID, the INKSLIB administrator has the authority to change it. A prior notice may be given to the corresponding user, if necessary.
  • ⑤ It is your responsibility to keep your ID and password confidential. The INKSLIB shall not be liable to you for any loss in the use of the service or any illegal use of your ID and password by a third party arising from your mismanagement of ID and password.

Article 8. Approval and restriction of the use of service

  • ① The INKSLIB will approve requests for user registration in the order of receipt unless there are administrative or technical problems.
  • ② The INKSLIB may defer or reject requests for user registration for those who are not applicable to following categories.
    • 1. Those who are in charge of affairs related to Korean Studies and/or Korea in overseas libraries
    • 2. Those at domestic libraries who are in charge of affairs related to support for overseas Korean Studies
    • 3. Domestic and overseas researchers in Korean Studies
    • 4. Those approved by the Chief Executive of the National Library of Korea
  • ② The INKSLIB may defer or reject requests for user registration if the submitted form fails to meet the INKSLIB’s requirements.
  • ③ As to the following cases, the INKSLIB may defer approval until the corresponding problem is solved.
    • 1. Insufficient facility capacity to run the website
    • 2. Technical problems related to the website
    • 3. The library’s internal problems
  • ④ The validity of your ID and password is semi-permanent and will be deleted from the system upon your withdrawal from user registration.

Article 9. Protection and use of personal information

  • ① The INKSLIB protects its registered users’ information in accordance with the Personal Information Protection Act.
  • ② Only you are allowed to access, modify, or delete your personal information. It is your responsibility to keep your personal information including password confidential. If you found that your ID/password are misused by another person, you need to immediately report it to the website administrator. It is your liability to any problem arising from failure to report.
  • ③ The INKSLIB shall not disclose or distribute to a third party the personal information of its registered users obtained for the purpose of providing the service without express consent of users. However, personal information may be provided to a third party within the limits of the law.
    • 1. Requests from law enforcement agencies or other government organizations
    • 2. When it is necessary for the purpose of protecting personal information, such as investigating illegal activities including the violation of the User Agreement and/or other relevant laws
    • 3. When it is ordered by law

Chapter 3. Use of service

Article 10. Provision of service

  • ① The INKSLIB will start providing its service as soon as your request for user registration is approved. There may be some services that will be provided from a date specified by the INKSLIB.
  • ② Unless there are administrative or technical problems, the online service (the website) will be provided around the clock. However, the service may be suspended with a prior notice on the website for regular maintenance or other facility-related matters.
  • ③ The INKSLIB may suspend part or all of its service without a prior notice in the case of unforeseen needs or circumstances such as emergency system maintenance, system failure, system overload, national emergencies, and power failure.
  • ④ The INKSLIB may suspend part or all of its services with a prior notice to registered users when necessary for the operation of service such as service renewal.

Chapter 11. Change of service

  • ① The INKSLIB may change part or all of its service for operational or technical needs.
  • ② When changes are made as to content, methods of use, and/or service hours, the INKSLIB shall display a notice informing the details of change for minimum seven days before such change takes effect.
  • ③ Based on its operational needs or policy, the INKSLIB may modify or discontinue part or all of its free service with a prior notice. The INKSLIB shall not be liable for any compensation for such modification or discontinuance of service.

Article 12. Post management

  • ① The INKSLIB shall not be liable to any damage or problem arisen to other users due to your posts.
  • ② The INKSLIB may suspend, modify, delete, relocate, or reject any post without seeking your consent in following cases.
    • 1. Posts that infringe the User Agreement, have commercial purposes, or are illegal or indecent
    • 2. Posts that defame other users or third parties
    • 3. Posts that disturb the public order or are considered an offense against public morals
    • 4. Posts that encourage illegal copying of copyrighted materials or hacking
    • 5. Commercial advertisements
    • 6. Posts that have been confirmed to be linked to criminal activities
    • 7. Posts that violate the rights including copyrights of other users or third parties
    • 8. Other illegal content
  • ③ The INKSLIB has the authority to suspend (discontinuance of transmission) a post upon a request from a third party for the discontinuance of the post on the grounds of defamation, copyright violation, or other claims. The INKSLIB will implement the decision made between the two parties, a court ruling, or other legitimate decision upon receipt of such decision.
  • ④ The writer of the suspended post may request the INKSLIB to restore the post (resumption of transmission). If the writer does not make a request for the restoration of the post within three months from the date of the start of suspension, the INKSLIB may permanently delete the content from its system.

Article 13. Copyrights of posts

  • ① The INKSLIB holds the copyrights and intellectual property rights for its service.
  • ② Registered users hold the copyrights for their own posts on the website. However, the INKSLIB may use your posts without your express consent to the extent that constitutes fair use defined by the Copyright Act for the purpose of the operation, demonstration, transmission, dissemination, and promotion of its service.
    • 1. Copying, modification, demonstration, transmission, and dissemination of users’ posts within the limits of the INKSLIB service, or editing without harming the intrinsic nature of original posts
    • 2. Provision, demonstration, or promotion of users’ posts to public/private organizations, portal sites, TV/radio broadcasters, and ICT enterprises
  • ③ In order to use registered users’ posts for purposes other than those described in Clause ② of Article 13, the library shall obtain express consent from corresponding registered users. Users may request the website administrator at all times to delete, exclude from search, or not publicize their posts.
  • ④ It is your sole responsibility for civil or criminal liabilities arising from your posts for copyright infringement.

Article 14. Restriction to the use of service

  • ① Registered users may be restricted in the use of service or expelled from user registration if violating Article 17 of this Agreement or applicable to any of the following cases.
    • 1. Provision of false personal information; impersonation of any person; or trading IDs
    • 2. Disseminating content through online or offline methods that disrupts the public order, constitutes an offense against public morals, or violates the privacy of others
    • 3. Harassing or blackmailing other users to cause prolonged sufferings to them
    • 4. Modifying the service that the library offers without permission, hacking the server, or changing part or all of the website or information on the website
    • 5. Unauthorized copying of the information obtained through the service for purposes other than the use of service, using such information for publishing or broadcasting, or providing it to a third party
    • 6. Disrupting the normal operation of service such as misrepresenting the library or purposefully interrupting the service
    • 7. Correction orders from relevant public organizations including the Korea Communications Standards Commission
    • 8. Violating the regulations of the INKSLIB and the library including the User Agreement and other relevant laws or when there are substantial reasons to believe that they are linked to criminal activities
  • ② As to an imposed restriction to the use of service, the corresponding user may file an objection to the decision in accordance with the procedure defined by the INKSLIB and the operator of the INKSLIB. If the objection is ruled fair, the use of service shall be immediately resumed.

Chapter 4. Obligations and responsibilities of each party

Article 15. Obligations of the INKSLIB

  • ① The INKSLIB shall allow you to use the service on the date that you hope to start using the service.
  • ② The INKSLIB shall fix any system-related problems such as system failure without delay, unless there are legitimate reasons for being unable to do so, in order to provide a continuous and stable service.
  • ③ The INKSLIB shall have in place a security system to ensure the protection of personal information of registered users. The INKSLIB shall display and abide by its privacy protection policy.
  • ④ The INKSLIB shall address any complaint from registered users without delay in compliance with a due process. If the complaint cannot be handled immediately, the INKSLIB shall notify the corresponding user of the reason for the delay and a schedule for the deliberation of the complaint.
  • ⑤ The INKSLIB shall not be liable for any problem arising from your mistakes regarding the use of service.

Article 16. Obligations of registered users

  • ① You shall provide accurate information when applying for user registration or changing your personal information. In any case using false information or impersonating any person, you will be denied from all of your rights regarding the use of service.
  • ② You shall abide by relevant laws, the terms and conditions of this Agreement, and the library’s guidelines and notifications for users. You shall not conduct any activity that may disrupt the business of the library, harm the reputation of the library, or interrupt the activities of other registered users.
  • ③ You shall not allow any third party to use your ID and password. Any change in matters related to the User Agreement shall be immediately reported to the library.
  • ④ You shall not carry out any commercial activity using the INKSLIB’s service without a prior consent from the INKSLIB. The INKSLIB and its operator shall not be responsible for the consequences of such activity. If such commercial activity cause any loss or harm on the part of the operator of the INKSLIB, you shall be liable to compensate the INKSLIB operator for the loss or harm. The INKSLIB operator may restrict you from using the service and make a claim against you for compensation following a legitimate process.
  • ⑤ You shall not transfer to others your user registration status granted in accordance with the User Agreement without a written consent of the INKSLIB and shall not use it as a collateral.
  • ⑥ You shall not copy, reproduce, modify, translate, publish, or use in any other method the information obtained by using the service or offer such information to others without a prior approval of the INKSLIB.
  • ⑦ You shall not violate the rights including intellectual property rights of the INKSLIB and related third parties and shall not engage in any of the following activities.
    • 1. Impersonating any person
    • 2. Using the service for illegitimate causes or other purposes related to criminal activities
    • 3. Disrupting the public order or offending public morals
    • 4. Defaming others
    • 5. Violating any person’s rights including intellectual property rights
    • 6. Hacking the server or disseminating computer viruses
    • 7. Sending unsolicited information such as promotional content to others
    • 8. Other activities that may disrupt the stable operation of the service

Chapter 5. Compensation and other issues

Article 17. Compensation

Both the INKSLIB and registered users are liable for compensation to each other as to any loss or damage inflicted to the other due to their gross negligence or willful misconducts.

Article 18. Indemnification

  • ① The INKSLIB shall not be liable for any failure of the delivery of service due to causes beyond its reasonable control including but not limited to acts of God, war, and the discontinuance of service by the network service provider.
  • ② The INKSLIB shall not be liable for any loss or damage arising from unavoidable causes including repair, replacement, regular maintenance, and construction of service facility and equipment.
  • ③ The INKSLIB shall not be liable for any loss or damage incurred from errors on your computer or your submission to us of incorrect information.
  • ④ The INKSLIB shall not be liable for your failure to obtain expected results from using the service, any loss of such results, or any damage arising from the data obtained from using the service.
  • ⑤ The INKSLIB shall not be liable for the reliability and accuracy of the information, data, or facts posted by other users on the website, shall not be obliged to mediate any conflict in regard to the service between registered users or between a registered user and a third party, and shall not be liable for any compensation in that regard.
  • ⑥ The INKSLIB shall not be obliged to examine the content of potential posts that users may want to publish on the website and shall not be liable for related consequences.

Article 20. Jurisdiction

The Seoul Central District Court shall have exclusive jurisdiction to adjudicate any dispute under or in connection with this Agreement.

Supplementary Clauses

  • 1. This Agreement shall take effect on September 1, 2009.
    • I agree to the terms and conditions of this Agreement.
    • Collection and use of personal information
    • Items collected in regard to personal information
  • 1. The INKSLIB tries to limit its collection of personal information in regard to user registration to a minimum level. The information collected consists of two types: essential information that is needed to provide basic services such as user registration; and optional information to provide more customized services to individual users.
    • - Essential information: ID, password, name (Korean/English), gender, organization, division, address, phone number, fax number, and email address
    • - Optional information: whether or not wanting to receive The Trends in Overseas Korean Studies Libraries, whether or not wanting to disclose your email address, the percentage of Korean Studies-related work in your work
    • * Optional information does not affect the use of service. We do not collect any information regarding race, beliefs, criminal record, and medical history.
  • 2. The following information may be automatically generated and collected while you are using the service: IP address, cookies, visit date and time, service use history, improper use records.

Purposes of the collection and use of personal information

  • A. Activities related to service provision
    • - Provision of information service to registered users
  • B. User registration management
    • Personal information is needed for user registration/identification, confirmation of your intention to join user registration, identification of legal representatives, record-keeping for the purpose of conflict mediation, response to user complaints, and delivery of notifications.

The period of retention and use of personal information

Personal information will be retained and used for the period agreed by you when you submit the user registration application form (ten years if not chosen) and will be destroyed without delay once the goal of collection and use of personal information is achieved. Your information will be destroyed immediately upon your withdrawal from user registration.

Rights of registered users

  • A. Registered users shall have the following rights in relation to the processing of their personal information.
    • - You have the right to check the processing of your personal information and request permission to access (including a copy of) the information.
    • - You have the right to request discontinuance of the processing of, correction, deletion, or destroying of your information.
    • - You have the right to be redeemed from any damage arising from the processing of your personal information in a prompt and fair manner.
  • B. For details on how to exercise your rights, see the Personal Information Processing Policy on our website. The INKSLIB strives to protect the rights of users.

The right to disagree and disadvantages arising from disagreement

  • You have the right to disagree to our collection and use of your personal information. If you disagree, you will not be approved for your user registration.
    • I agree to the Collection and Use of Personal Information as described above.

Commissioning of personal information processing

  • The INKSLIB commissions the processing of personal information of registered users to the following company to provide higher-quality services: Daumsoft Inc.
    • Commissioned work: operation of the INKSLIB website

The right to disagree and disadvantages arising from disagreement

  • You have the right to disagree to our commissioning of personal information processing of registered users. If you disagree, you will not be approved for your user registration.
    • I agree to the Collection and Use of Sensitive Information as described above.

Personal Information Protection Policy

Personal Information Protection Policy

The following describes the personal information protection policy of the National Library of Korea (NLK), which is designed to protect the privacy of its users and address related problems in a timely and seamless manner in compliance with Article 30 of the Personal Information Protection Act.

Acquisition and storage of personal information

  • The NLK acquires and stores its users’ personal information in accordance with the law and only with the express consent of relevant individuals. Major personal information files that the NLK retains in compliance with the law are the followings.
File name Retention period Related laws Purpose of acquisition and retention Content
Database on the members of the Library Service Council for Children 3 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) Management of the members of the Library Service Council for Children Name, organization, organization address, phone number, fax number, division, title, home address, cellphone number, email address, ID, password
National Library for Children and Young Adults Program Applicants 3 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) Management of program applicants Name, home address, email address, phone number (home), cellphone number, date of birth, other (gender, school), ID, password
Users of the Information Center for the Disabled 3 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) and the NLK’s internal regulations Management of the users of the Information Center for the Disabled Name, cellphone number (contact number), date of birth, other (disability type and level)
Users of the Audio-Visual Studio of the Digital Library Media Center 1 yr Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) and the NLK’s internal regulations Management of studio equipment and facility users Name, occupation/organization , date of birth, address, email address, phone number, ID, password
Users of the Video Studio of the  Digital Library Media Center 1 yr Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) and the NLK’s internal regulations Management of the studio equipment and facility users Name, occupation/organization , date of birth, address, email address, contact number, ID, password
Lecturers for librarian training 30 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) and NLK regulations on the operation of the library Management of internal/external lecturers for librarian training Name, address (home), address (work), email, phone number (work), cellphone number, date of birth (gender, organization, title, lecture subject, education level, major career, published books/articles, organizations that you provide lectures, license plate number, bank account number), ID, password
Database of participants to librarian training Semi-permanent Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) Management of the training history of training participants Name, email, cellphone number, date of birth, other (organization, division, gender, title, job type)
Users of the Integrated Library Service 10 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) Provision of the Integrated Library Service Integrated Service user ID number, library code, Connecting Information (CI), name, email address, phone number
Users of the Small Library Integrated Materials Management System 10 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) Management of the users of the Small Library Integrated Materials Management System Name, home address, email address, phone number, date of birth, ID, password
NLK Integrated Service users 2 yrs Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) Management of the library users and provision of customized information service Name, address (home), address (work), email address, phone number (home), phone number (work), cellphone number, date of birth, profession, ID, password, health status (disability type and level)
Overseas Korean Studies librarians Semi-permanent Clause 1 of Article 15 of the Personal Information Protection Act (Consent of data subjects) and the NLK’s internal regulations Operation of the overseas Korean Studies librarian network (essential items) ID, password, name (Korean/English), gender, organization, division, address, phone number, fax, email address
(optional) whether or not receiving The Report on the Trend in Korean Studies Libraries, whether or not disclosing email address, the proportion of the work related Korean Studies in the person’s role at work
  • For more details on personal information files managed by the Ministry of Culture, Sports and Tourism, please visit www.privacy.go.kr (Comprehensive Support for Privacy Protection Portal of the Ministry of Government Administration and Home Affairs) → Regarding Personal Information (개인정보민원) → Requests for Access to Personal Information (개인정보의 열람 등 요구) → Catalog Service for Personal Information Files.
  • The data that is automatically collected and stored when browsing our website: the following data is automatically collected and stored in order for statistical analysis to improve our service and user experience. → Domain name of the user’s Internet server, the websites that you visited before coming to our website, visit dates
  • Data sharing by law: When required by law to preserve it, the user information will be retained for a specific period of time defined by the law. The information will be used only for the purpose of such preservation.
  • Access to personal information files
Department in charge File name Contact details
Phone (Fax) E-mail Address
National Library of Korea National Library of Korea (02) 590-6311 administrator@mail.nl.go.kr 201 Banpodae-ro Seocho-gu Seoul, 137-702
Information Technology Division Integrated Users DB (02) 590-0577
  • The NLK will strive to protect its users’ rights by lawfully and appropriately processing users’ personal information that it retains. However, the information may be subject to partial publication in accordance with the law.

Use and provision of personal information

  • The NLK uses, provides to a third party, or publishes the personal information of its users only to the extent that meets the terms and conditions previously announced to or agreed upon by its users, except that the provision of such information is allowed or requested by the law.
    • The NLK uses, provides to a third party, or publishes the personal information of its users only to the extent that meets the terms and conditions previously announced to or agreed upon by its users, except that the provision of such information is allowed or requested by the law.
  • Commissioning of personal information processing
    • In the case of commissioning another organization for the processing of the data it retains, the NLK shall establish necessary regulations and/or procedures in accordance with Article 26 of the Personal Information Protection Act (Restrictions to the commissioned processing of personal information) and requires the commissioner to abide by them. The NLK shall conduct monitoring of the commissioner’s observance of those regulations and/or procedures.
      The types of personal information that the NLK is commissioning to a third party are as below.
Commissioner Commissioned information Purpose Duration
Daumsoft Inc ID, password, name, phone number, email, date of birth, gender, and occupation Management of the NLK website Until the termination of the commissioning contract
  • Limitations in the use and provision of data
    • While the use and provision of the personal information that the NLK retains is strictly restricted, Article 18 of the Personal Information Protection Act (Restrictions to the use and provision of personal information) defines exceptions as the following.
      1. 1. Upon a special approval by data subjects
      2. 2. In accordance with other laws
      3. 3. When it is believed to be necessary for the clear benefit for the life, health, and/or property of the data subject but a prior approval is unobtainable due to such reasons as the inability of the individual or his/her legal representative to express his/her intent or the inability to find out the whereabouts of the individual or his/her legal representative
      4. 4. When personal information is provided with anonymity for the purpose of statistical analysis or academic research
      5. 5. When it is determined through the deliberation of the personal information protection committee that it is impossible to perform certain activities required by law unless such information is made available for such exceptional causes or to the third party
      6. 6. When it needs to be provided to foreign governments or international organizations in order for international treaties/agreements to be implemented
      7. 7. When it is needed for criminal investigation and/or prosecution
      8. 8. When it is needed for court hearings and
      9. 9. When it is needed for the execution of court rulings such as imprisonment and protective disposition

Rights of data subjects

  • In accordance with Chapter 5 of the Personal Information Protection Act: Rights of Data subjects, data subjects have the rights as below in regard to the processing of personal information.
    1. 1. Access to their personal information
    2. 2. Request for correction or deletion of the information
    3. 3. Request for discontinuance of the processing of the information
    4. 4. Methods and procedures of the execution of rights
    5. 5. Indemnification

Requests for access to, correction, deletion, or discontinuance of the processing of personal information files

  • In accordance with Article 35 (Access to personal information), Article 36 (Correction and deletion of personal information), and Article 37-9 (Discontinuance of the processing of personal information) of the Personal Information Protection Act, data subjects can make a request for access to, correction, deletion, or discontinuance of the processing of the information that the NLK retains.
Contact Information Technology Division, NLK
Method www.privacy.go.kr (Comprehensive Support for Privacy Protection portal run by the Ministry of Government Administration and Home Affairs) → Regarding Personal Information (개인정보민원) → Requests for Access to Personal Information (개인정보의 열람 등 청구)
Person in charge Lee Geum-hwa, Information Technology Division (02-590-0569)
  • Access to personal information
    • In accordance with the Personal Information Protection Act and related regulations, users can request for access to their personal information retained by the NLK by submitting the request form provided below
  • As to the following cases, access may be restricted in compliance with Clause 4 of Article 35 of the Personal Information Protection Act.
    • 1. When access is prohibited or restricted by law
    • 2. When it is likely to cause bodily harm to other individuals or unduly damage the financial and/or other interests of other individuals
      • ♦ Affairs related to taxation or refunds
      • ♦ Affairs related to academic assessment or admissions at educational institutions established by the Elementary and Secondary Education Act, Higher Education Act, Lifelong Education Act, and other laws
      • ♦ Affairs related to tests or qualification assessments regarding academic performance, skills, or employment
      • ♦ Affairs related to ongoing deliberations or assessments regarding compensation and benefits
      • ♦ Affairs related to audits and investigations being undertaken in accordance with the law
    • Correction, deletion, and discontinuance of the processing of personal information
      • - Users may make a request for correction, deletion, or discontinuance of the processing of the information. If the information is subject to collection as defined by the law, however, it may not be deleted.
      • - A request for correction, deletion, or discontinuance of the processing of personal information can be made by submitting the relevant form provided below.
      • - The Request for Access form The Request for Correction/Deletion form

Reporting of the violation of personal information protection

  • Victimization by unlawful or unsolicited collection, utilization, provision, and/or commissioning of personal information or impingement of the rights of data subjects should be reported as the following.
  • Or such incidents may be reported to the 118 Center run by the Ministry of Government Administration and Home Affairs in accordance with Article 62 of the Personal Information Protection Act (Reporting rights impingement).
    • - Korea Internet and Security Agency 118 Center (http://www.kisa.or.kr, phone: 118)

Destruction of personal information

  • Users’ personal information will be destroyed upon the fulfilment of the purposes of its collection and utilization according to the following procedures and methods.
  • Procedures
    • ♦ Upon the completion of its goals, the personal information that the NLK has collected will be destroyed after being retained for a certain period of time defined by internal regulations and related laws for the purpose of information protection (See the Duration for Storage and Utilization).
    • ♦ Such personal information will not be used for purposes other than defined purposes for such storage unless prescribed otherwise by law.
  • Methods
    • ♦ Personal information printed in paper will be destroyed through shredding or incineration
    • ♦ Personal information stored in electronic formats will be irrevocably deleted.

Measures to guarantee the security of personal information

  • The NLK has in place such technical/managerial measures as the following in order to securely protect the personal information of users from loss, disclosure, alteration, or damage.
  • Password encryption
    • ♦ Passwords are stored and managed by encryption technology and only known to corresponding users. Personal information can be viewed and changed only by the data subject who has the password to access it
  • Storage of access records
    • ♦ The NLK keeps access records to its Personal Information Processing System (system logs, summary information, etc.) for minimum six months and take measures to prevent unauthorized alternation.
  • Prohibition of unauthorized access
    • ♦ The NLK has the Personal Information Processing System in a separate physical location with measures to prohibit unauthorized access.
  • Anti-hacking measures
    • ♦ The NLK has in place technical/managerial measures to securely protect users’ personal information from loss, disclosure, alternation, or damage.
    • ♦ Backup files for personal data are generated on a regular basis; latest vaccine programs are installed to protect such data from loss or disclosure; and encryption technology is used for personal information to be safely transmitted on the network.
    • ♦ An intrusion prevention system is implemented to prohibit unauthorized access. The NLK is also striving to equip itself with every possible technical measure to ensure the security of the system.
  • Minimizing the number of those authorized to access such information and employee training
    • ♦ Access to users’ personal information is restricted to the staff in charge, who regularly changes the password to the system. Regular training is offered to the staff in order to ensure the observation of the NLK’s regulations on the handling of personal information.
  • Operation of a special taskforce for the protection of personal information
    • ♦ The NLK regularly monitors the implementation of its regulations on the handling of personal information and tries to address any possible problems in a timely manner. However, the NLK is not liable for any problem arising from the user’s failure to keep ID/password confidential or from Internet problems that are beyond the NLK’s control.

Designation of the staff in charge of the protection of personal information

  • The NLK has designated personnel who are responsible for affairs related to the processing of personal information and remedial responses to complaints from data subjects.
  • Oh Se-heung, Manager, Information Technology Division, NLK
  • Lee Geum-hwa, Information Technology Division, NLK

Remedial measures for infringement of rights

  • Data subjects may make a claim for remedies for rights infringement or may request consultations on related matters. If you are not satisfied with the NLK’s decision on your complaints, you may also get help from the following organizations.
  • Korea Internet and Security Agency 118 Center: reporting violation of privacy rights, consultations
    • ♦ Website: privacy.kisa.or.kr (hotline: 118)
    • ♦ Address: 135 Jungdae-ro Songpa-gu Seoul (138-950)
  • Personal Information Dispute Mediation Committee: making a request for mediation of conflicts regarding personal information issues or conflicts between groups (civil remedies)
    • ♦ Website: privacy.kisa.or.kr (hotline: 118)
    • ♦ Address: 135 Jungdae-ro Songpa-gu Seoul (138-950)
  • Supreme Prosecutors’ Office Cybercrime Investigation Division: 02-3480-3573 (www.spo.go.kr)
  • National Police Agency Cyber Terror Investigation: 1566-0112 (www.netan.go.kr)

The revised regulation on personal information processing

  • This regulation shall take effect on January 31, 2013.
  • See below for previous regulations.
    • ♦ Regulations implemented before January 32, 2013
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